Microsoft Dynamics CRM Functional Consultant - UK Wide

Project Delivery - Project Delivery
Ref: 285 Date Posted: Tuesday 12 Nov 2019
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RP Analytics are currently working with one of their reputable and well-established clients as they're actively looking for a specialist field-based Microsoft Dynamics CRM Functional Consultant to join their team.

  • Key Responsibilities

  • - Documenting business needs, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps, and provide detailed business requirements specifications for developers.

  • - Developing and maintain business process documentation and consider compliance in all business process analysis and redesign activities.

  • - Performing application configuration, testing and evaluation to ensure quality and consistency.

  • - Developing, documenting, and executing test plans to assess the integrity and accuracy of business processes, module functionality setups and modifications, enhancements, customisations and patches.

  • - Developing and maintaining end user training documentation and deliver training as required.


  • Key Experience
  • - Expert in configuring Dynamics CRM and Dynamics CRM Outlook Client.

  • - Analysis/requirements gathering.

  • - Producing Functional Design Documents.

  • - The ability to work individually or as part of a team.

  • - Full software development lifecycle, in either Waterfall or Agile methodologies.

  • - Experience ideally within a consulting environment.

  • - SQL Reporting Services would be a distinct advantage.

  • - Working with offshore teams would be an advantage.

  • - Integration tool such as Scribe would be beneficial.

  • - Configuration 3rd party add-ons such as ADX Portals, North 52 etc.