Microsoft Dynamics CRM Functional Consultant - UK Wide

RP Analytics are currently working with one of their reputable and well-established clients as they're actively looking for a specialist field-based Microsoft Dynamics CRM Functional Consultant to join their team.

• Key Responsibilities

• - Documenting business needs, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps, and provide detailed business requirements specifications for developers.

• - Developing and maintain business process documentation and consider compliance in all business process analysis and redesign activities.

• - Performing application configuration, testing and evaluation to ensure quality and consistency.

• - Developing, documenting, and executing test plans to assess the integrity and accuracy of business processes, module functionality setups and modifications, enhancements, customisations and patches.

• - Developing and maintaining end user training documentation and deliver training as required.

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• Key Experience

• - Expert in configuring Dynamics CRM and Dynamics CRM Outlook Client.

• - Analysis/requirements gathering.

• - Producing Functional Design Documents.

• - The ability to work individually or as part of a team.

• - Full software development lifecycle, in either Waterfall or Agile methodologies.

• - Experience ideally within a consulting environment.

• - SQL Reporting Services would be a distinct advantage.

• - Working with offshore teams would be an advantage.

• - Integration tool such as Scribe would be beneficial.

• - Configuration 3rd party add-ons such as ADX Portals, North 52 etc.